Need help? Check out our FAQs for solutions to a wide range of topics.
I recently changed my country (now I am living in Germany) and the spotfy does not accept my debit german Card, I lost my premium and now I cannot log in my own account (it is blocked to print screen too)
Hey @kaueserra, welcome to the Community!
Make sure you've successfully followed the steps listed here to update your country setting. If you've changed your country setting to Germany, you shouldn't have any trouble signing up to Premium.
Give it a try and keep us posted.
Well but the problem is that even the free account I cannot use anymore!
I cannot log on my account, therefore I won't pay anything as I am not sure If will be able to use my account.
I cannot log on my account, therefore I won't pay anything as I am not sure If will be able to use my account