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I confused renew the subscription. HELP :(

I confused renew the subscription. HELP :(

Hi, I wanted to renew my family subscription, but by mistake I subscribed for 1 month instead of renewing the family subscription, can any Spotify admin solve it?

 

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2 Replies

Hey @Manukast91, thanks for reaching out to the Community!

 

In this particular case, I’d recommend getting in touch with Customer Support. They’ll take a look and do their best to help. 

 

Have a great day!

Billy-JSpotify Star
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Hey @Manukast91,

 

Thanks for posting and welcome to the Community! We just want to add some tips to what @Billy-J mentioned. 

Note that if you subscribed for individual Premium you can upgrade it to Premium Family via this page. You'll have to confirm your payment details and instantly get access to all features of the Family plan.

Note that your next payment will be a bit sooner due to the price difference between the plans.

Hope you find this useful. Keep us posted if you have any questions.

Have a great day!

Mihail Moderator
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