I couldn't redeem my 10 USD code from Arabi Bank points system

[#1]

I couldn't redeem my 10 USD code from Arabi Bank points system, i figure this is because i picked US dollars for the code when i live in Jordan; however there was no Jordanian dinar code. I tried resolving this method by using a VPN (assigned to the USA) and assigning a family members address. Yet the code still did not work. Should i give my family member my spotify account to run the code?

[Maxim]

Hey there,

Thanks for coming to the Community.

It’s worth checking if the offer you received actually says you can redeem the 10 USD code specifically in Spotify, or if it’s a general voucher that can be used elsewhere.

If it’s meant for Spotify but you’re having trouble redeeming it, I’d recommend trying some basic troubleshooting.

You can try redeeming the code using an incognito window or another device. Also, make sure you’re located in the country where the gift card or code was originally issued, as that could affect redemption.

Let me know how it goes!