I didn't received premium while i've paid for it

[user-removed]

Plan

Free/Premium

Country

Device 

Samsung galaxy S6

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue  i got invalid Message while i'm trying to finish my payment

<mod edit> removed screenshot with order id

[user-removed]

That's the picture of the receipt. After that i got brought to samsung internet then i didn't get my premium

[Guido]

Hey @user-removed.

By the looks of the screenshot (which we removed) it looks like you paid indeed. This means that your Premium should be activated. What might have happened is that you have a second account with us. It's very easy to create an account with us so use this page to find out if you might have a second account.

Hope this help! Let us know if you have further questions.

Have a nice day.