I erased the code on the card . how can I get the code Back

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I erased the code on the card . how can I get the code Back

Selim3
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(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

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(iOS 10, Android Oreo, Windows 10,etc.)

 

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Re: I erased the code on the card . how can I get the code Back

Rock Star 16
Rock Star 16

Hey there @Selim3!

In this case you'd need to reach out to the Spotify Support Team that deal with Payments in order to see if there is anything they can do. I'd recommend retaining the card until they say to dispose of it and you maybe required to send proof of purchase / a image of the card to Spotify's Support Team in order for them to help you with your claim.

 

If you head this page you'll be provided with all the information you need to reach out to Spotify under the 'Customer Service and Support' section which will direct you to your two methods of reaching out to them.

 

Take Care and if there is anything else I can help with do let me know!

 

EthanS1Rock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Solution!

Re: I erased the code on the card . how can I get the code Back

Rock Star 16
Rock Star 16

Hey there @Selim3!

In this case you'd need to reach out to the Spotify Support Team that deal with Payments in order to see if there is anything they can do. I'd recommend retaining the card until they say to dispose of it and you maybe required to send proof of purchase / a image of the card to Spotify's Support Team in order for them to help you with your claim.

 

If you head this page you'll be provided with all the information you need to reach out to Spotify under the 'Customer Service and Support' section which will direct you to your two methods of reaching out to them.

 

Take Care and if there is anything else I can help with do let me know!

 

EthanS1Rock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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