Spotify Community

gurrrty · ‎2019-03-24

I was on the 3 month for 99p deal, but I forgot to cancel it. It ran out on the 22nd of March. Is there anyway I can get it refunded, and go back to a free account. I know it's only £10, but I'm a university student, and that's a large proportion of my budget.

If anyone can help, it would be mch appreciated!

Billy-J · ‎2019-03-24

Hey @gurrrty, and welcome to the community.

Hope you're doing great!

I'd recommend checking out this refund policy for more info and the next steps to take.

If you have any more questions, just let me know 🙂

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gurrrty · ‎2019-03-27

Hi @Billy_J

Thanks for your reply. Unfortunately that page only deals with gift cards. I bought the 99p deal myself and forgot to cancel premium at the end of the three months

Thanks anyway.

Billy-J · ‎2019-03-28

Hey @gurrrty.

Thanks for the reply! That page is the refund policy and isn't just for gift cards. If you've been charged - check out the page I provided in my last reply for further help.

Have a nice day 🙂