I got a new phone and suddenly my premium account is gone

[Cao82]

Hi!

I got a new phone yesterday and today when i downloaded the Spotify app, i first had trouble with my password (had to change it for some reason), then i noticed that my Spotify premium account is gone. I now have an Spotify free account. All my playlists att gone. 

How did this happen? How do i get it back? If i set up a new premium account, can i be sure not to pay double? 

[k_karol · Accepted solution]

Hi,

Are you sure you logged on to the right account? Personally I sometimes log into the wrong one. Maybe you've used Facebook on your previous phone? Or a completely different email/username? I reckon you should double check.