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I got a refund over 1€ but I never issued a request. Why did i recieve it?

I got a refund over 1€ but I never issued a request. Why did i recieve it?

I use a premium account and wanted to continue using it, even after the price increase from 9,99€ to 10,99€. Spotify withdrew the 10,99€ in beginning of january and refunded me 1€ as of today (25.01.24). Why did this happen? Did this happen to anyone else? (based in Germany)
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1 Reply

Hey there,

 

Thanks for reaching out.

 

This has been looked into and it seems to be associated with the monthly price increase. 🙂 Since you've likely accepted the price increase, you should've also been informed that this increase will go in effect at a later date.

 

Spotify Premium should now be charged at the new rate moving forward. 

 

I hope this clears things up!

MaximSpotify Star
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