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I got an email for premium family without asking for it

I got an email for premium family without asking for it

Avatar of cleliac83
Newbie
2018-05-15 10:08 PM

I got an email for premium family and i didn't ask for it

email on 5th of may "welcome in premium family" and today "thanks for your subscription. we are validating ur seconday address as were not able to connect the adderess to yours.. " was my account stolen?

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Avatar of Maxim
Spotify Star
Spotify Star
2018-05-16 07:19 AM

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

MaximSpotify Star
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Note: I'm not a Spotify employee.
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