Help Wizard

Step 1


I have Premium Student but paid Premium (paid extra)

I have Premium Student but paid Premium (paid extra)


Premium Student




Good Evening;
I renewed my premium student account before my agreement end, and the premium student account payment is actually 8,99 Turkish Liras. But when I checked my bank account, I realized that the "YDS Spotify P172994B7B" withdraw 17.99 Turkish Liras from my credit card. I do not want to pay more than my agreement says. Please, re-deposit my money to my bank account. Thank you.



1 Reply

Hey @RAksoy95,


Thanks for the post.


What has most likely happened is that your Student discount has ended before your due payment date and the account has automatically switched to Premium Individual. If you've now renewed your student subscription, your next bill should have the reduced price.


You can always check this support article if you think you deserve a refund.


Hope this helps. Don't hesitate to reach out again if you have questions.

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