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I have Spotify + Hulu and I am still being charged for both monthly

I have Spotify + Hulu and I am still being charged for both monthly

 

Plan

Premium

 

Country

US

 

My Question or Issue

I have the Spotify + Hulu bundle. But every month I still get charged $10+ for spotify and $10+ for hulu.

Reply
3 Replies

Hi @Lizlizlizzz,

 

Welcome to the Community!

 

If you're being charged for once for the discounted rate and once for the price of the regular Premium and Hulu bundle, it's possible that you have two accounts, both on Premium.

In that case, I'd suggest heading here to find how to locate your second account.

 

Once you've located both of your Premium accounts, you can follow the steps here to cancel the subscription you don't want.

 

Let me know how it goes 🙂

BruneliciaSpotify Star
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I’ve been having the same problem I contacted Hulu and they told me to contact Spotify. It says on their end I’m just getting charged for Spotify but my bank account says my getting charged for both 

Hey @Pseery1989.

 

Thanks for reaching out about this.

 

This sounds like one for our Customer Support team to have a look at. They'll be able to take a look at your account and see what's happening backstage. To get in touch with them, just head here.

 

Let us know how you get on! We'll be here in case you have any other questions 😉

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