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I have a payment problem in my account

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I have a payment problem in my account

Plan

11 month of Student Plan but now free

Country

Turkey

Device

(Huawei Mate 10 Lite)

Operating System

(Android 8.0 Oreo)

 

My Question or Issue

I'm using a student plan for about 11 months. But I can't renew my plan for 2 days. I used 2 credit cards but again I got the error. I canceled my plan, but I can't get a premium again. I am constantly experiencing errors. I have no problem with my cards. For 2 days I'm constantly confronted with the warning, try again later.

 

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Accepted Solutions
Marked as solution

Hey @BatuWinchester, thanks for reaching out to the Community!

 

Sorry to hear this.

Have you tried this using a different browser or private window?

 

Let me know how this goes 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @BatuWinchester, thanks for reaching out to the Community!

 

Sorry to hear this.

Have you tried this using a different browser or private window?

 

Let me know how this goes 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks man, its worked 🙂

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