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I have already Premium family plan but I have the service paused

I have already Premium family plan but I have the service paused

I have already a premium family plan but the apps paused my service and also ask for update my payment, I click there and it says "You have already a plan premium you are part of a premium plan of someone else" and just give me the option to see my current plan.
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1 Reply

Hi.

Are you the plan manager? If yes, you can follow this guide to update your payment information.

If you are not the plan manager, you will need the plan manager to follow the guide I linked above.

 

 

 

 

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