I have been being charged twice a month and I dont know for how long

[dhayden3]

Plan

Premium

Country

 USA

My Question or Issue

Hello,

I have had spotify for about two years now and it never dawned on me to write until now. I have being charged atleast twice a month for premium 9.99X2 as long as I can remember. 

Why is this? Please look into this, as I am frustrated. 

Thank you,

David

[Brunelicia]

Hey there,

Welcome to the Community!

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

If you need more help, let me know! 🙂

[dhayden3]

Thank you I figured it out! If a Spotify Rep sees this I think it's imperative to apply some credit to my more active account. Atleast some credit because I feel pretty mad. 😕

[Peter]

Hey @dhayden3.

Thanks for getting back to us.

Make sure to reach out to our Customer Support team here if you think that you've been double charged - they should be able to help you out.

Let us know if you have any other questions or concerns regarding this.