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I have been charged twice in a month

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I have been charged twice in a month

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 I just got a message from my bank stating that i have been deducted by spotify but what bothered me is that i had paid this month charges is there any way you can solve this error?

Thanks.

 

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Re: I have been charged twice in a month

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Moderator

Hey there @Sarah72_3991

 

Thanks for posting on the Community about this.

 

Keep in mind we charge each Premium plan only once per month. Sometimes users may create more than one account for different reasons and in such a case you might have two or more Premium accounts.

 

If you notice multiple Spotify payments in the same month, we recommend checking out this help page to find out if you aren't paying for multiple Premium accounts. 

 

Keep us posted! We'll be happy to lend a hand if you need more help.  

IvanModerator
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