I have been charged twice today april 23.

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I have been charged twice today april 23.

Newbie

I got a message I had to update my card, and when I did that  I saw that I had been charged twice for this month.

When will I get the money back?
Ingrid

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Re: I have been charged twice today april 23.

Rock Star 21
Rock Star 21

Hi @hunnestad84, welcome to the Spotify Community!

 

Don't worry. If you have several charges from Spotify within the same month, let’s figure out what happened.

If the charges occurred around the same time 

This can happen if you clicked START MY SPOTIFY PREMIUM twice by mistake during the signup process.

WHAT TO DO

You don’t need to do anything. The second payment is automatically applied to your next month, and you won’t be charged again until the month after. You can check this on your subscription page.

 

It's also possible that any extra charges are only 'pending' and won't complete, meaning no money will actually leave your account. For more information, see Unexpected Spotify charges on my bank statement

 

Let us know how that goes 🙂

BittencourtRock Star 21
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