I have been charged twice

[seanmulhall]

I had previously been paying 12.99 on the App Store for subscription and at the start of this month I cancelled it so I could subscribe on the Spotify website for 9.99. €9.99 was taken from my account at the start of the month but today I topped up my bank account and the App Store took 12.99 off me, but I haven’t received an extra month subscription so I have just payed for a month of Spotify twice. How do I get refunded?

[Luke]

Hey @seanmulhall,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!