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I have been verified as a student but I got charged as an individual.

I have been verified as a student but I got charged as an individual.

I have been verified as a student and I pay $4.99 each month, but this month I got charged as an individual and I didn't receive any email to let me reverify my student status.
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3 Replies

Hey there,

 

Thanks for posting in the Community.

 

The Student subscription is valid for 12 months only and then it has to be renewed for up to 4 years total.

 

You can read more on how to extend your subscription here

 

Hope this clears things a bit,

 

Cheers!

DianModerator
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My account has changed from a student account to the individual account. My account still appears as an individual account even though I've verified that I'm a student

Hey there!

 

Please take a look at the reply from @Dian and let us know if further questions arise 🙂
Many thanks!

VasilModerator
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