I have changed my phone but my premium account has not come over. I do n

[Iain1958]

My spotify account is on my old phone. I no longer have access to my old email account that the original account was set up on and I have forgotten my password. How can I transfer or cancel

[AdamDam]

Hi @Iain1958,

Thanks for posting in the Spotify Community!

If you don’t remember the password for your Spotify account, and your account is registered with an email address that you no longer have access to, I would recommend following the steps in this FAQ article.

The FAQ article includes a link to contact Customer Support, who can help you to change the email address for your Spotify account and log in to your account with Premium on your new phone.

Let me know if you have any other questions, and have a good day!