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I have paid 5,99€ for 3 months. But I give only 1 month of premium

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I have paid 5,99€ for 3 months. But I give only 1 month of premium

Avatar of mikhail800
Newbie
2022-04-15 12:23 PM
Today showed me advertisement on my android mobile. Paid 5,99€ and spotify will get me 3 month of premium.
I have paid 5,99€ for 3 months. But I give only 1 month of premium
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Avatar of Maxim
Spotify Star
Spotify Star
2022-04-15 02:26 PM

Hey @mikhail800 ,

 

Thanks for coming to the Community 🙂

 

It's possible that you got regular Premium instead of the offer. Can you double-check the next billing date on your Account page to see if it shows correctly?

 

If not, I recommend reaching out to Support so that they can look into this.

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Maxim
Spotify Star
Spotify Star
2022-04-15 02:26 PM

Hey @mikhail800 ,

 

Thanks for coming to the Community 🙂

 

It's possible that you got regular Premium instead of the offer. Can you double-check the next billing date on your Account page to see if it shows correctly?

 

If not, I recommend reaching out to Support so that they can look into this.

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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