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I have premium and downloaded all my saved songs but they won't play when I don't have cell service

I have premium and downloaded all my saved songs but they won't play when I don't have cell service

 

Plan

Premium

Country

USA

Device

LG K10

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I live out at a Navy base in the middle of nowhere and I just want to listen to music but it plays one song then it says it's playing the next one but it just silence

Reply
1 Reply

Hey there @FNFAL1994

thanks for posting !

 

Can you please try and reinstall your app following the steps provided on this help page ?

In addition, make sure that your system if fully updated.

 

Let me know how it goes 🙂

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