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I have spotify premium individual and have suddenly started getting ads again?

I have spotify premium individual and have suddenly started getting ads again?

Plan

Premium individual

Country

USA

Device

PC and Iphone

 

My Question or Issue

I have Premium and have for a little while but now im suddenly getting ads again? More specifically i keep getting the one same ad trying to get younger people to join the army. I know i'm on the right account and I know my subscription hasn't ended because it doesn't renew until next month. I already hate the army and i really do not need another reason to hate this country more, please fix this its ridiculous. 

 

Reply
2 Replies

Hey @HoneyDropz 

 

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

 

After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

 

Hope it helps. 🙂

osorniosSpotify Star
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Hey @HoneyDropz,

 

Welcome to the Spotify Community!

 

Does this happen when listening to podcasts? Note that while Spotify doesn’t play ads that interrupt the music listening experience of Premium subscribers, some podcasts may include advertising, host-read endorsements, or sponsorship messages. Your feedback on this is greatly appreciated - thanks for sharing it here.

 

In case you meant something else, feel free to elaborate further.

 

Cheers 🤘

YordanModerator
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