I have tried to cancel twice and not getting email for final step

[cnixon]

I have tried now for two months to cancel my subscription and not getting the email in my main email or spam folder. Please help

[Robert_W]

Hey @cnixon,

Welcome to the forums!

I will do my best to help you 🙂

Can you confirm that you have followed all the steps here:

https://support.spotify.com/account_payment_help/payment_help/how-to-cancel-your-subscription/

Thanks.

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