Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi guys!
Like my question said, I'll be moving to China to teach English in the Hunan Provence for 10 months. I've read that some users have issues using Spotify Premium in China and I'm prepared for that. However, if I keep Spotify in offline mode will I still have access to all my downloaded music? It's so much and I don't really feel like buying every single album I listen to.
Thanks!
Solved! Go to Solution.
Hey @lwilliamson
Spotify is not currently available in China, however a premium subscription lets you travel and use Spotify abroad in any country while you are traveling. The only requirement is that you have a payment method from your home country on your account and actively paying for the subscription monthly. Some countries or networks block certain apps so it is not guaranteed that Spotify will work on the internet in all places.
Your trip to China is considered traveling I would say, but if you find yourself living in China permanently, then you would need to cancel premium and stop using your Spotify account until Spotify officially launches service in China.
https://support.spotify.com/account_payment_help/account_help/travel-with-spotify/
The offline mode requires that you connect to the internet once every 30 days so that it can confirm that you are still paying for an active subscription. If you don't connect to the internet, or you do connect to the internet and it is determined you no longer have a premium subscription, the song files saved for offline mode in the app will delete themselves and no longer be playable. The songs will still be in your library but you won't be able to play them offline until you subscribe and download them again.
https://support.spotify.com/listen_everywhere/on_phone_tablet_desktop/listen-offline/
https://support.spotify.com/using_spotify/the_basics/listen-offline-troubleshooting/
So yes, you can go into the Spotify app settings and turn on "offline mode" to use the app in offline mode as long as you turn off the mode and connect to the internet once every 30 days.
Hey @lwilliamson
Spotify is not currently available in China, however a premium subscription lets you travel and use Spotify abroad in any country while you are traveling. The only requirement is that you have a payment method from your home country on your account and actively paying for the subscription monthly. Some countries or networks block certain apps so it is not guaranteed that Spotify will work on the internet in all places.
Your trip to China is considered traveling I would say, but if you find yourself living in China permanently, then you would need to cancel premium and stop using your Spotify account until Spotify officially launches service in China.
https://support.spotify.com/account_payment_help/account_help/travel-with-spotify/
The offline mode requires that you connect to the internet once every 30 days so that it can confirm that you are still paying for an active subscription. If you don't connect to the internet, or you do connect to the internet and it is determined you no longer have a premium subscription, the song files saved for offline mode in the app will delete themselves and no longer be playable. The songs will still be in your library but you won't be able to play them offline until you subscribe and download them again.
https://support.spotify.com/listen_everywhere/on_phone_tablet_desktop/listen-offline/
https://support.spotify.com/using_spotify/the_basics/listen-offline-troubleshooting/
So yes, you can go into the Spotify app settings and turn on "offline mode" to use the app in offline mode as long as you turn off the mode and connect to the internet once every 30 days.
Thanks so much for the information! I'll keep that in mind.
You're welcome! Have a great trip
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…