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I lost my account

I lost my account

Hey, I need a help right now. So, my problem is I lost my Spotify account. I had premium subscription on the account and now I don't know how, unfortunately, my account is lost.

 

I tried logging out and logging in again after that. But then my account lost the premium subscription and I lost ALOT of songs that I've downloaded. And then from the name that I put which is "Zack Mendes", it turns to some kind of weird "random letters and numbers" name. Please help me, I need my old account and songs back

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1 Reply

Hey @ZackMendes22,

Apologies for the late reply, but maybe I can still help 🙂


Not to worry, your Spotify playlists haven’t disappeared - it sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out the FAQ page ”Can I create multiple accounts?” here for more info.

If you’re definitely logged into the right account, but you’re still not seeing some playlists, I’d suggest reading this Spotify Answer for the correct steps.

Hope this helps!

LukeSpotify Star
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