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I lost track of my info

I lost track of my info

Hey guys .

I have been logged in to an account for a very long time.

Right now I have premium on this account and every month im being charged .

Unfortunately i lost track of the information or the email that i registered with .

This means that I cant log in to my account once i log out since i have forgotten all the info and there is no chance to get them bacl ( email address is dead )

Therefore , i made a new account but i really want to cancel my premium on the old account since i get charged every month.

Is there a way to do it ? pleas help

 

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1 Reply

Hey @dimoskatsavaros, welcome to the community!

Please fill this contact form to get in touch with the Spotify Team.
If you would prefer to not use the contact form, you can always reach out to @SpotifyCares on twitter, or the Spotify Cares Facebook page.

A member of the Spotify team will give you a feedback within a few hours.

 

Have a nice day 🙂

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