Spotify is a joke.. you spend hrs trying to get your money back after you are over charged for premium. Here's a better business practice for you. If you have exceptions to the 99c promotions why not list them. I think you prefer overcharging people and hope they give up chasing their money.
Hello, I signed up for the three months for £0.99 and when it ended I automatically became a premium member- Spotify took £9.99 out of my account. Within a day or so of this I entered my UNiDAYS login to receive a student discount; not only was I not refunded my £5 for the month, another £4.99 has been taken away. How do I get my money back as I cannot afford to pay £14.98 for this service?