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I'm getting charged for a mysterious account I haven't used in years...

I'm getting charged for a mysterious account I haven't used in years...

I should have caught it sooner, but I've apparently had a Spotify subscription for a while but I can't figure out from where I'm getting charged. It was hidden in my apple bill I guess... I use Apple Music and didn't realize Spotify trial continued to a full blown subscription.
I've tried every email I have, even logged in via facebook, all of them are either non-premium or have no account attached. Thus, cannot cancel.

ughh.

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1 Reply

Hey @Tim84,


Thanks for reaching out about this.

We're sorry to hear you've been charged twice. We'd recommend checking out our Why have I been charged twice? support article.

We hope this helps!

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