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Solved! Go to Solution.
I think I just fixed it. Bizarre?
Go into spotify on line. Go into your account. Go to change your credit card details and put the same ones in. Close down on line spotify (not log out) and do the same with Mobile spotify. Then go back into both. Its now premium. This clearly show a bug in the system and that spotify support is useless. Worked for me, hope it works for you.
For mobile data users like me, I just re-enter my mobile number and input the code sent via SMS. Logged out and logged in on spotify then I was on premium again. This bug has to be looked into by their tech guys.. such a bummer..
AWESOME!! ITS WORKING NOW!
Same here! On my page it says that the premium deal is on but the app claims the opposite. So annoying.
I have the same problem
I have the same issue, on the website everything looks ok, but my app says the opposite
Mine too! My subscription supposed to end this September 14, 2017 but my app says on Free subscription. I think spotify just got a bug. They should do something about this.
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