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I'm paying for premium. Why am I still getting promotional playlists in my face?

I'm paying for premium. Why am I still getting promotional playlists in my face?

Plan

Premium

Country

USA

 

Device

iPhone 8

Operating System

iOS11

 

My Question or Issue

I pay monthly for Spotify Premium so I not longer get advertisements. Why do I still get promotional playlist notifications? I thought I paid to keep peoples marketing budgets out of my earbuds. Can I turn these notifications off? 

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Reply
4 Replies

I'm having this exact issue as well (also Premium user), and it's very irritating. I am experiencing this too without any notifications enabled. It also just started happening. If this is a bug, then they need to fix it ASAP as these are very much ads and absolutely break the contract of not having ads.

If Spotify fails to fix this, I will absolutely cancel my account. Plenty of competitors these days.

It gets me really heated that they would disrespect my loyalty to their service for nearly a decade for the sake of a little extra ad money. I will cancel my subscription too, if this does not cease. A.M. would work more seamlessly on my device, anyway.

Hooray! You can now disable this feature by going to Settings >> Notifications. Thank you Spotify! 

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Hey there folks,

 

Thank you for your posts here in the Community. We jut came across this thread.

 

@mateoio - it's really nice of you to share this with the other users 🙂

Let us know if we can help all of you with something else.

 

Take care!

JeremyModerator
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