I need a refund approval from spotify

[Alecpasquel]

So i made a refun from spotify and they did gave me a refund, but, my bank needs a refun approval so that the money will be sent back to my acc, in short i didnt recieved any money back in my acc after the refund

[Katerina]

Hey there @Alecpasquel,

Thanks for posting about this here in the Community!

First, we hope you don't mind us moving this thread to the right board.

If you've already reached out to our support teams to request a refund, we'd recommend getting back in touch with them. This way, they can take a closer look behind the scenes for you regarding this.

Let us know how you get on! We'll be right here if you need more help.

Have a lovely day 🙂