I need help!!! I just want to close my premium account, but it won’t let me complete the steps😡

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I need help!!! I just want to close my premium account, but it won’t let me complete the steps😡

Runwilde
Casual Listener

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

E13727E8-B9F0-45A9-87F6-20FC633AA6BB.png
5 Replies

Billy-J
Rock Star 24
Rock Star 24

Hey @Runwilde, and welcome to the community.

Hope you're doing great! 

 

To confirm, do you want to permanently delete your account, or do you want to just cancel your subscription? Keep in mind that you won't be able to access your account after you permanently delete your account.

 

Keep me updated 🙂  

Billy-JRock Star 24
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Runwilde
Casual Listener
Just to cancel the subscription if I could!

Billy-J
Rock Star 24
Rock Star 24

Hey @Runwilde.

 

No worries! Could you try canceling your subscription following these steps?

Let me know how this goes 🙂 

Billy-JRock Star 24
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Note: I'm not a Spotify employee.

Runwilde
Casual Listener
Thank you so much! You made that so much easier! I’ll be back!

Billy-J
Rock Star 24
Rock Star 24

Hey @Runwilde.

 

You're very welcome! If you need help with anything else in the future, you can always reply here or start up a new thread and the community will be more than happy to help.

 

In the meantime, have a great day ahead 🙂 

Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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