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I need to leave a Premium Family group

I need to leave a Premium Family group

Plan Family

Free/Premium Premium

Country Panama

 

Device iPhone 11

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System iOS 10

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Currently I am part of a Premium Family plan, but I need to leave that group, as I no longer belong to that family. I want my own account, independent. The administrator and I are not family anymore. How do I leave that group and make my own subscription>? I do not and cannot have contact with the group administrator.

 

 

Reply
3 Replies

Hi @anameli28,

 

Thanks for posting in the Spotify Community!

 

You can leave a Premium Family plan by following these steps:

  1. Log in to your account page
  2. Under Your plan, click CHANGE PLAN.
  3. Select CANCEL PREMIUM under Spotify Free.

After leaving the Premium Family plan, you can then subscribe to your own Spotify Premium plan here or remain on the Free plan.

 

If you’re unsure of which plan to choose for your new subscription, you can read about Spotify’s different subscription levels here.

 

Let me know if you have any other questions, and have a good day!

TreyAnastasioSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Thanks. But is this going to affect the resto of the Family Premium plan members? 

I only want to leave, I don't want to close the account for the others. Just me. I need to go independent.

 

Hi @anameli28,

 

Thanks for your reply!

 

Since you joined the Premium Family plan, rather than being its plan manager (the person who started the plan), the other members won’t be affected if you cancel.

 

Also, cancelling a subscription plan will not close your account; you can still continue using Spotify on the same account as a Free user.

 

Let me know if you have any other questions, and have a good day!

TreyAnastasioSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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