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I need to update payment information and don't know who the Plan Manager is

I need to update payment information and don't know who the Plan Manager is

We have a family plan that only my son uses. I need to update the payment method but it says to contact the Plan Manager. I don't have another login and don't know who the Plan Manager is.
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1 Reply

Hi there,

 

Thanks for reaching out. Whoever is a member can check on their account page to see the list of all members with the manager at the top. The name should hopefully be enough for you to figure out who the manager is. If that's not enough, talk to all the people who are in the family plan and have them check their account pages to see who it is.

 

Hope this clears things up.

JoanModerator
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