I paid, but I am being charged

[Ccourvoisier]

Spotify is on credit card. I pay every month and expires only in 2024. I got an email and a message saying I did not pay. But is paid. I wonder why I got this email.

[osornios]

Hey @Ccourvoisier,

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

Username/ID:        xxxxxxx

You can login to the website with that username to check the status of your subscription, and your receipts.