I paid, but I am being charged


I paid, but I am being charged

Spotify is on credit card. I pay every month and expires only in 2024. I got an email and a message saying I did not pay. But is paid. I wonder why I got this email.
1 Reply

Re: I paid, but I am being charged

Rock Star 23
Rock Star 23

Hey @Ccourvoisier,


Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:


Username/ID:        xxxxxxx

You can login to the website with that username to check the status of your subscription, and your receipts.
osorniosRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.