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I paid, but I am being charged

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I paid, but I am being charged

Newbie
Spotify is on credit card. I pay every month and expires only in 2024. I got an email and a message saying I did not pay. But is paid. I wonder why I got this email.
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Re: I paid, but I am being charged

Rock Star 24
Rock Star 24

Hey @Ccourvoisier,

 

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

You can login to the website with that username to check the status of your subscription, and your receipts.
osorniosRock Star 24
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