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I paid double!

I paid double!

Today I got my premium account on Spotify, and when I paid, I realized that I've done it twice with out noticing, and I can't fixe it because anyone can help me. I don't want to pay two times for one spotify. I have the student offer, so I only have one account to pay, not two. I will let you know easily with this screenshot: 

Captura de pantalla 2017-05-02 a las 23.20.28.png
Reply
1 Reply

Hey @caldasmatt, welcome to the Spotify Community!


Have you received a payment confirmation email for both payments? Any payments that you haven't gotten a receipt for are only pending and should be canceled soon. If you check in a few days and still have extra charges, let me know and I will escalate this to a Spotify staff member!

Looking forward to your response 🙂

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