I paid for 3 months spotify premium but only got one?

[Whydoesnotwork]

 Hello there,
so here's my problem: 
On june 30th, 2018, I paid 9.99€ for the spotify premium special offer (3 months premium for 9.99€) using paysafecard as my paymethod. It was working fine until now. Just a few minutes ago I had to realise that my premium subscription expired, even tho when I paid for the subscription it said that I will get 3 months of premium. I would like to ask why my premium subscription expired.
Thanks for every answer.

[Billy-J]

Hey @Whydoesnotwork - welcome to the community. 

In this case, I would contact Spotify support directly, as they can get better look at your account and help further. You can learn more about the methods to contact Spotify here.

Hope this helps!

[Whydoesnotwork]

thank you for your quick response. i will contact the support now 🙂

[Billy-J]

You’re very welcome @Whydoesnotwork 🙂 happy I could help!