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I paid for premium yet still can't access premium features

I paid for premium yet still can't access premium features

The amount of Rs 179 for Premium Family is already debited from my account yet I lost my premium subscription.
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I paid my subscription but i still have no premium.

Hey there! Happy to help.

 

Could you let me know what your subscription status says here? If it says Free, follow these steps and attach a screenshot of your Receipts page. Make sure to hide sensitive information when you’re posting to the Community.

If it says Premium, try logging out > restart the device > log back in in the Spotify app, and let me know if you’re able to use your Premium features, such as no ads, and unlimited skips.

You can also follow the steps provided in this support article and let me know if they make a difference.

Let me know how this goes!

Billy-JSpotify Star
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Siempre inicio sesión con mi número telefónico, hice el pago de plan familiar, se cobro pero no me da acceso

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