I paid for the 60 days free premium

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I paid for the 60 days free premium

Casual Listener

 

I suscribed for the free premium from my phone, I saw I had to verify some payment method in case I forget to cancel and realized that there was a charge of 9,99€ what I supposed that was to confirm that I had money, but it wasn't like I though, I was paying for 1 month of premium and would like to get the 60 free days.

Thx. 

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Re: I paid for the 60 days free premium

Rock Star 23
Rock Star 23

Hey, @Raularbanies.

 

You're very welcome!

If you've already been charged and don't want Premium, I'd recommend checking out this page to see the refund policy.

 

I hope this helps! Have a nice day 🙂 

Billy-JRock Star 23
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Re: I paid for the 60 days free premium

Rock Star 23
Rock Star 23

Hey @Raularbanies, and welcome to the community.

Hope you're doing great! 

 

Did you get a confirmation email that you've upgraded to Premium? Also, please check out this page for more info and the next steps to take.

 

Let me know how this goes 🙂 

Billy-JRock Star 23
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Re: I paid for the 60 days free premium

Casual Listener

Yeah I got this confirmation.

confirmation.PNG
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Re: I paid for the 60 days free premium

Rock Star 23
Rock Star 23

Hey, @Raularbanies.

 

Thanks for the info.

Have you tried a free trial before? 

 

Keep me posted 🙂 

Billy-JRock Star 23
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Re: I paid for the 60 days free premium

Casual Listener

I think so, long ago

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Re: I paid for the 60 days free premium

Rock Star 23
Rock Star 23

Hey, again @Raularbanies.

 

Thanks for the reply, and the confirmation.

Because you've already used a trial before, this offer won't be available to you since it's only valid for users that haven't tried Premium.

 

I hope this helps! If you have other questions, just let me know 🙂 

Billy-JRock Star 23
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If you appreciate my answer, maybe give me a Like.
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Re: I paid for the 60 days free premium

Casual Listener

Is there some way to refuse that payment?

Thanks for all your help.

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Solution!

Re: I paid for the 60 days free premium

Rock Star 23
Rock Star 23

Hey, @Raularbanies.

 

You're very welcome!

If you've already been charged and don't want Premium, I'd recommend checking out this page to see the refund policy.

 

I hope this helps! Have a nice day 🙂 

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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