I paid for the subscription and after 8 days they wrote to me that it would end soon

[drrill]

I paid for the subscription on 05/11/2021, now 05/19/2021 it asks me to pay again, but since I have no money on my card, it cannot withdraw it

[Jeremy]

Hi there @drrill,

Thank you for your post here in the Community.

In this case we suggest that you head over here and follow the steps that's provided in the article to make sure that you don't have multiple accounts.

If that doesn't help you out, we suggest that you contact our customer support so that they can have a closer look directly on your account and your payments.

Let us know if we can help you with anything else.

Take care!