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I paid money gor premium but ıt doesn t start

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I paid money gor premium but ıt doesn t start

Newbie

I wrote to spotify support case for many times but they didnt care anything they always send same mail back to me. I paid money for student premium pack but it doesnt start yet please someone help me.

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Re: I paid money gor premium but ıt doesn t start

Rock Star 11
Rock Star 11

Hi @MeteMeydancı,

 

Welcome to the community!

 

Did you get in contact with support by email? If so, and for future reference it is best to reply back to the original email you sent in order for a support person to read it 🙂

 

But not to worry, I will do my best to help you here.

 

When you tried to sign up for student, did you get a confirmation email to confirm you was accepted? 

 

Also, can you take a look here and let me know what is shows, i.e free, student, or premium:

 

https://support.spotify.com/account_payment_help/subscription_information/how-do-i-check-my-subscrip...

 

Could you take a look here and let me know if any of the information helps:

 

https://support.spotify.com/account_payment_help/subscription_information/student-discount/

 

 

 

 

Robert_WRock Star 11
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