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I paid my premium subscription and the mail didn't arrive

I paid my premium subscription and the mail didn't arrive

I paid my premium subscription today, and I have not received any mail. 

In my account it comes out that has already been paid, but I don't have premium while using the app.

 

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2 Replies

the same case happened to me

Hey @CristhianCR2310 and @rdntmusic,

 

Thanks for reaching out about this here in the Community. 

 

If you double-checked you successfully subscribed, would you mind following all the relevant suggestions featured in this support site article? This should help you access your Premium. 

 

Let us know how you get on. We'll look out for your reply!

Mario Moderator
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