I pay but it didn't work

I pay but it didn't work


I'm paying 0.99₺ and it always throws me back to paying screen. After a little time it gives my money back. My account is new and it's my first time buying premium.

1 Reply


Hey @berke356, welcome to the community!


If you're having trouble subscribing for Spotify Premium, the first thing to do is try this troubleshooting.


Once you check your payment method meets the requirements, and you're still having the same trouble, make sure you haven't used the same payment to get a Spotify promotion before. Right now, you can only purchase one promotion per payment method.


If the issue persists after checking all of the above, it's best to contact our Support team via Twitter or Facebook.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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