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I payed twice in month for premium

I payed twice in month for premium

 

Plan

Free/Premium

Country

Poland

Device

Xiaomi mi a1

Operating System

Android 9

My Question or Issue

I didnt have money on card and i was be on free plan. Then, when money is came, spotify took some automaticly. It was be 8.05 that is almost week ago. Today is happen again. Spotify took money from my card.


photo_2019-05-14_11-11-10.jpgphoto_2019-05-14_11-10-50.jpg

 

What i can to do now? 

Reply
1 Reply

Hey @cookieBDSM, and welcome to the community.

Hope you're doing great! 

 

Could you try checking out this support article for the next steps to take? If that doesn't help, please send me a screenshot of your Receipts page so I can take a closer look at this issue (make sure to hide sensitive info when posting to the community). 

 

Let me know how this goes 🙂 

Billy-JSpotify Star
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