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Hey folks! Some of you might see that your episodes are removed/ not being ingested by Spotify. More info about this can be found here.

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I redeemed a 30.00 Spotify premium card and it says my plan is Spotify free

I redeemed a 30.00 Spotify premium card and it says my plan is Spotify free

I don’t want free Spotify I wanted the premium subscription
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1 Reply

Hey there! I am sorry to hear that.  

 

Could you let me know what your subscription status says here? If it says Free, follow these steps and attach a screenshot of your Receipts page. Make sure to hide sensitive information when you’re posting to the Community.

If it says Premium, try logging out > restart the device > log back in in the Spotify app, and let me know if you’re able to use your Premium features, such as no ads, unlimited skips.

You can also follow the steps provided in this support article and let me know if they make a difference.

Let me know how this goes!

Billy-JSpotify Star
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