Spotify Community

1pxfbzvx8zvt4c9 · 2019-07-02

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Billy-J · 2019-07-02

Hey @1pxfbzvx8zvt4c9, help's here!

Could you let me know what happens when you redeem the Gift Card code again here?

A screenshot of what happens would be very helpful. Make sure to hide sensitive info when posting to the community.

Keep me posted!

Billy-JSpotify Star

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Note: I'm not a Spotify employee.

1pxfbzvx8zvt4c9 · 2019-07-02

Could you use the translator?

*community rock star edit - removed gift card info*

Billy-J · 2019-07-02

No worries, it seems like something has gone wrong when you tried to redeem the code - so the code is still valid.

Could you try redeeming it using a different browser or incognito mode?

Let me know how this goes 🙂

Billy-JSpotify Star

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Note: I'm not a Spotify employee.

1pxfbzvx8zvt4c9 · 2019-07-02

It doesn't work

Billy-J · 2019-07-02

Thanks for trying those steps.

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Billy-JSpotify Star

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I redeemed my Spotify code but I didn't receive any email from you, and I didn't get Spotify p