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I signed up for premium on my ps4 but my phone says i dont have premium

I signed up for premium on my ps4 but my phone says i dont have premium

I renewed spotify premium on my account through ps4 last night and my phone says i have a free account

Reply
6 Replies

Hey 

I can only think of one thing and is that you maybe singed in with 2 different accounts.

If not maybe try for a refund through Ps and resub on your phone.

Here is a link to Ps: https://www.playstation.com/get-help/help-library/store---transactions/payments---refunds/playstatio...

 

Hope this helps

Keep on dreaming

Its on the only account I have, I have the transaction receipt and everything

Okay so are you logged in with your email or your username. if you are logged in with your email on Ps4 and username on your phone that might cause a problem so try resigning in with your email on your phone. if its the other way around log in with your username.

Keep on dreaming

Still wont work either way 😕

Sorry then i am dry i really do not know what is wrong i am sorry i was not able to help you.

Keep on dreaming

Its all good

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