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I suddenly lost my premium account, and cant get a new one because Spotify thinks im in Canada.

I suddenly lost my premium account, and cant get a new one because Spotify thinks im in Canada.

I suddenly lost my premium, and I can't figure out how to get it back. 

In my order history, it said that my last order was refunded about a week ago. 

 

So I thought maybe it was a weird bug and I just would get a new one, but now when I get redirected to the page where I would buy a plan, it shows my location to be in Canada, while I like and am currently located in the Netherlands. 

I'm not using a VPN, and on my account it states I'm in the Netherlands.

 

 

Plan

Premium

Country

Netherlands

 

Device

(iPhone SE 2020, , Macbook Pro late 2012)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

 

Reply
1 Reply

Hey @31ad2bkbji4x6eqj7eum,

 

Thanks for reaching out.

Can you please post a screenshot of the error message where it states that you're in Canada? 🙂

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