I try buy sub but they want sheer id and i cancel it.But my MONEY is gone

[artoch]

1. i want to buy sub with student discount but spotify want a sheer id so i cancel the buying but spotify take my money

[Maxim]

Hey @artoch,

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

[artoch]

it happenned 6 day ago but my money isn't my bank account.

[Maxim]

It can take a little bit longer sometimes, depending on your bank.